AI · Event support
Real-time support for everyone working the event.
An always-on support agent that knows your run of show. Workers ask about parking, call times, badges, and breaks — and get instant, accurate answers in the app, so your ops leads handle exceptions instead of FAQs.
AIEvent support
Your run of show, answered instantly
The support agent is grounded in the event itself — zones, schedules, policies, and each worker's own shift — and escalates to the right human with full context when it should.
- Answers from the event's real data, not a generic FAQ
- In the worker app, at the kiosk, or by text
- Escalates to zone leads with shift & location context
- Every interaction logged — recurring questions become ops fixes
agent · event supportLIVE
Where do I park for load-in tomorrow?
Lot D, off Gate 7 — your 5:30a call is East Concourse. I've sent the parking pass to your app.
My badge isn't scanning at the kiosk.
Re-issued your QR — try again now. If it fails, I'll flag your zone lead with your shift details.
Answering from the run of show — escalations carry full shift context.
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One lifecycle. Total control.
ShiftOps turns fragmented event labor into one continuous, accountable system — so every venue knows what to do next.