Platform · Reconcile
Close out the event in minutes, not days.
Post-event closeout is the highest-value workflow most operators still run in spreadsheets. Reconcile turns location-verified hours into a short exception list, resolved disputes, and books that close the same day.
Built into Reconcile
Discrepancies find you
The platform compares every punch to the verified record from the floor and flags what doesn't match — hours outside the shift window, missing checkouts, transit overages, duplicate punches. A human resolves a short exception list instead of auditing every line.
- Hours outside the shift window, flagged automatically
- Missing checkouts and duplicate punches surfaced
- Transit overages caught against policy at the gate
- A short exception queue — not a line-by-line audit
Agency disputes, line by line
Partners propose changes against the same verified record you see — a later checkout, a missed break — and you accept or reject each one with one click. The negotiation ends at the transcript, because both sides are looking at the same location-verified hours.
- Agencies propose changes against the verified record
- Accept or reject with one click, per line
- Both sides see the same location-verified hours
- Every decision logged to the audit trail
AI-native
Agents draft the closeout
Agents pre-match verified hours to rates by location, assemble the closeout for the whole event, and queue only the exceptions worth a human's time — approval becomes the last step, not the whole job.
How it plays out
The morning after a sold-out stadium show.
Last night, 62,000 fans and 1,400 workers. This morning, the ops lead opens the closeout dashboard instead of a spreadsheet. Overnight, the platform matched thousands of verified punches to rates by location — transit-time policy applied at the gates, overtime computed for the crew that ran past midnight. What's waiting is an exception queue of 38: a handful of missing checkouts, six punches outside the shift window, two duplicates.
By ten, an agency has proposed 17 adjustments. Each one appears against the same location-verified record the agency sees, so there's nothing to argue about — accept eleven, reject six, every decision logged. Because each line traces back to a fill decision, including the day-of moves from gap analysis, nobody reconstructs anything. The disputes are resolved before lunch.
By early afternoon the dashboard reads clean: every hour verified, every exception resolved, every line traceable to a clock-in. The closeout exports to finance and hands the verified hours to Pay — where the money actually moves. Books closed the same day, and the post-event review is a report that was true the whole time.
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One lifecycle. Total control.
ShiftOps turns fragmented event labor into one continuous, accountable system — so every venue knows what to do next.