Platform · 03 / Onboard
Verified once. Known everywhere.
Identity, I-9, background, and tax classification captured as structured data — not PDFs. Every module writes to the same canonical worker record, so there's nothing to reconcile between systems.
Built into Onboard
Capabilities
Everything in Onboard
A full page on each — go as deep as you need.
An agent moves applicants from applied to cleared
The onboarding agent schedules interviews, kicks off background checks, validates documents, and advances each applicant through the pipeline — surfacing only the records that need a human decision.
- Schedules interviews and chases missing documents
- Runs background checks and verifies identity & I-9
- Advances applicants stage by stage, automatically
- Flags exceptions for a human — not every file
One record that follows the worker across every event
Once cleared, that verified status is reused everywhere — every venue, every event, every module. No re-onboarding, no duplicate paperwork, classification carried through to pay.
- Verified identity, I-9, and background on one record
- Tax classification as structured data, not PDFs
- Reused across Schedule, Deploy, and Pay
- Always audit-ready, always current
AI-native
Onboarding that clears itself
Agents chase missing documents, validate submissions, and surface only the records that need a human decision — so your team reviews exceptions instead of every file.
How it plays out
200 agency workers, credentialed in a day.
A three-day festival is ten days out and a regional agency has just committed 200 workers. The old way, that's a spreadsheet, a shared drive of ID photos, and a week of someone cross-checking names. Here, the agency's roster imports in one pass — 200 records created, 37 matched to workers already verified from last season and cleared on the spot.
The remaining 163 each get a link to the worker app. Identity verification, I-9, and tax classification happen on the phone; the onboarding agent chases the stragglers by text and kicks off background checks as documents land. Alcohol-service cards upload with expiry dates attached — the four that lapse before the festival get flagged today, not found at the gate.
By the next evening, 191 are cleared and bookable, and the ops team has reviewed exactly nine exceptions instead of 200 files. Booking rules keep the unresolved nine out of the fill until they clear — so the coverage number the schedulers are staring at only ever counts workers who can legally stand in the zone.
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One lifecycle. Total control.
ShiftOps turns fragmented event labor into one continuous, accountable system — so every venue knows what to do next.