How it works
Plan. Execute. Reconcile.
ShiftOps optimizes the whole event lifecycle on one live operating picture — internal staff, agencies, and gig labor, end to end.
Plan
Build the event before day-of: confirm dates, define zones, build staffing slots, schedule workers internally, and push open shifts to your trusted labor groups. Walk in with fill rate and budget already locked.
96% fill rate, forecast beaten by $8,220, planning time cut 87%.
What you get
- One master calendar — every event in one place
- Define zones, locations, and shifts
- Internal-first scheduling; push gaps to external groups
- Color-coded status tracking for fill rates
What you walk in with
A confirmed event date, zone maps, a labor budget — and whatever staffing history you have from events like it.
What happens
ShiftOps builds slots by zone and role, offers shifts to your internal staff first, and routes only the remaining gap to your agencies and marketplaces as structured orders.
What you walk out with
A fully sourced roster with fill rate and projected cost locked before anyone arrives on-site.
Execute
Your live operating picture. Every worker, zone, and labor dollar on one screen. When the plan shifts and the unexpected hits, you see it as it happens and make informed decisions on real-time data.
Real-time visibility reducing labor waste by up to 12% per event.
What you get
- Live roster: scheduled, arrived, en route, or checked out
- Live gap analysis, mobile-first for the floor
- Labor cost vs. budget, updating continuously
- VPs and GMs watch live labor across venues
What you walk in with
A confirmed roster — every worker credentialed, assigned a check-in gate, and confirmed the day before.
What happens
Location-verified check-ins feed a live board: coverage by zone, no-shows flagged within minutes, one-tap reallocation, and cost vs. budget recalculating continuously.
What you walk out with
A complete, verified record of who worked, where, and for how long — captured as it happened, not reconstructed after.
Reconcile
The highest-value workflow most operators still do in spreadsheets. ShiftOps confirms labor costs, resolves disputes, and generates invoices automatically — every clock-in location-verified.
Close the books in minutes, not days — every record audit-ready.
What you get
- Auto-flagged time & attendance discrepancies
- Agency-proposed changes with real-time accept / reject
- Reporting, overtime alerts, and payroll export
- Itemized invoicing — confirmed hours × rate, by location
What you walk in with
Verified time and attendance from the floor — every clock-in tied to a person, a location, and a rate.
What happens
Discrepancies are auto-flagged, agencies propose corrections you accept or reject in real time, and confirmed hours become itemized invoices and payroll exports.
What you walk out with
Closed books, audit-ready records, and an event history that makes the next plan sharper.
The run-up
A week out to doors — day by day.
The plan isn't a moment; it's a managed process. Here's the typical cadence from internal offers to a live floor.
Internal offers open
Ranked offers go to your own staff first — by skill, cost, and history at the venue. Every acceptance shrinks the external order.
Agency & marketplace orders
The true gap fans out as structured orders across your partners — placed, tracked, and re-offered across the week.
Credentialing
Every committed worker clears the event's requirements — certifications, background, badges — before counting as coverage.
Confirmation sweep
Every worker is confirmed by app, text, or an AI agent call. Anyone silent or out is re-offered immediately.
Live gap analysis
Verified check-ins feed coverage by zone. A no-show is a flagged gap within minutes, not a surprise at the post-mortem.
See the full cascade — internal-first fill, orders across partners, and live day-of coverage — on Gap Analysis & Intelligent Fill
Get started
One lifecycle. Total control.
ShiftOps turns fragmented event labor into one continuous, accountable system — so every venue knows what to do next.