Security & trust
Security built into every shift.
ShiftOps runs the labor behind the world's biggest live operations — often in access-controlled, high-stakes environments. Trust is a feature, not an afterthought.
Verified identity
Every worker is verified once — identity, I-9, background, and tax classification — captured as structured data on a single canonical record.
Location-verified records
Clock-ins are location-verified, so time and attendance reflect who was actually on-site and where — the basis of a trustworthy audit trail.
Access control
Role-based access across workers, managers, and admins. People see and act only within the scope you grant them.
Audit-ready by default
Every clock-in, change, and payment is logged and reversible, so closing the books and passing an audit is a review — not a reconstruction.
One compliant data model
W-2, 1099, and agency labor settle on one rail with the compliance engine built in — no reconciliation between disconnected systems.
Agents with guardrails
AI agents act only within scoped permissions and budgets. Every consequential action is logged, reversible, and human-approved.
In practice
How the protections actually work.
The pillars above, spelled out — what we encrypt, who can see what, and how records stay trustworthy.
Data protection
Your operation's data — rosters, rates, records — is encrypted end to end and handled on the assumption that it will be audited.
- Encrypted in transit (TLS) and at rest
- Encrypted backups with tested restores
- Production access restricted, logged, and reviewed
- Your data is never sold or used outside operating your account
Access control
Access follows the org chart, not the honor system. Every person — and every agent — operates inside an explicit scope.
- Role-based access for workers, managers, admins, and agency partners
- Granular permissions by venue, event, and zone
- SSO via SAML or OIDC for enterprise plans
- Agency partners see only the orders and workers that are theirs
Verification integrity
The records you invoice and audit from are captured at the source, not entered after the fact.
- Attendance verified by location at clock-in and clock-out
- Append-only audit log for every consequential change
- Corrections recorded as corrections — originals are never overwritten
- Every record traces to a person, a place, and a timestamp
Worker data privacy
Workers trust the platform with their identity and their time. We collect what a shift requires and no more.
- PII minimization — only what verification and pay require
- Workers consent to outbound contact and can opt out of calls, texts, and emails
- Location captured at check-in events, not continuous tracking
- PII access is role-gated and logged
Compliance posture
We build to recognized control frameworks and describe our posture plainly — no badges we haven't earned.
- Security program aligned to SOC 2 controls; certification is on our roadmap
- Access reviews, change management, and incident response as standing practice
- Vendor and sub-processor management with current documentation available
- We complete enterprise security questionnaires and reviews
Working with your security team
We're happy to walk enterprise security and procurement teams through our data handling, sub-processors, and controls in detail. Reach out and we'll share current documentation and answer your questionnaire.
- Data encrypted in transit & at rest
- Role-based access control
- Audit logging
- Least-privilege agent permissions
Get started
One lifecycle. Total control.
ShiftOps turns fragmented event labor into one continuous, accountable system — so every venue knows what to do next.